Questions about Nanum? We're glad to help carers, families and providers. Send a message, or email us directly and we'll get back to you.
Not for emergencies. Nanum is a care-management tool, not an emergency service. For urgent care or safety concerns, contact the care provider directly or call the emergency services (999).
A few of the things people ask most. Anything else, the message box is the fastest way to reach us.
Your Nanum login is issued by your care provider. Check your work email and password, and if you're still stuck, contact your provider or email us.
Care records are managed by your provider, who is the data controller. Ask your provider to review or correct them.
Make sure notifications are allowed for Nanum in your phone settings, then reopen the app.
See our Privacy & Security Notice for what we collect and why.