One connected care platform

Care keeps moving.
You stay
in control.

The rota, the cover, the people and the pay. Nanum matches carers to visits and assigns with confidence—bringing your team the decisions that need them.

Domiciliary careCare homesBilling only
NanumFictional example · product view

A clearer day ahead.

The routine handled. The exceptions surfaced.

28Visits in this example
25Automatically assigned
3Need a decision
Needs you Every reason, in view
A first visit needs a first decisionNew client · review the proposed pairingLeave requested. Cover checked.See the impact before you decideMinimum-wage top-ups, flaggedSee any top-up needed before the pay run
Illustration: a carer in a lilac tunic laughing with an older woman in a green hoodie beside her armchair.
Behind every visit,
there’s a person.

Nanum assigns the visits it is sure about.
You decide what it isn’t.

One connected working day

Don’t just see the problem. See the next step.

A leave request affects the rota. A rota gap affects capacity. Travel affects pay. Explore how Nanum connects the decisions.

Domiciliary-care workflow examples · availability varies by product and account

Leave request · impact preview

Fictional example
Interactive preview
JC
Jamie CarterAnnual leave · one example day
Awaiting decision
6Visits affected
4Could move within team
2Need another option

Alex and Priya could cover four visits between them.

The visits still needing a plan

14:00
Example client A45 minutes · afternoon support
No team match
18:30
Example client B30 minutes · evening support
No team match

Preview before deciding on leave.
No assignment has changed.

This walkthrough follows the 14:00 visit. The 18:30 visit still needs a separate plan.

Explore by moduleclick through a live demo in each
Two older hands resting one over the other on the arm of a chair
The problem

Too many visits. Too few carers.

Most providers aren’t sitting on spare carers — they’re short-staffed. When an urgent visit has no one to send, the ringaround is slow and stressful, and the person waiting at home feels the gap.

Urgent visit: no carer free to send
Borrow a carer from a nearby provider
Or book from our freelancer pool
How it works

Nanum assigns. You decide only what it’s unsure about.

01

Nanum builds the rota

Nanum matches carers from your own team to every visit by proximity, continuity and availability, and assigns the ones it is sure about.

02

You see only what needs you

Gaps, cover and new clients come to you as a short list, with every eligible carer ranked and the reasons shown.

03

Your word is final

Change anything. Nanum learns from it and never argues with your decision on the rota.

Less scramble. More care.

More carers on call

Borrow from a nearby provider, or book the freelancer pool.

Home rates protected

A carer's home-provider rate is always protected — no undercutting.

Cover in minutes

Fill urgent visits without the ringaround.

Less admin

Scheduling, logs, compliance and invoicing in one place.

Notes by voice

Speak the visit note; speech-to-text writes the log.

The complete platform

Everything a care management system does — and two things they don’t.

Nanum runs the whole back office — rostering, care planning, eMAR, visits, invoicing and a carer mobile app with family access — matching what established care management systems offer. What they can’t do: find you verified freelance carers and let you safely share carers with providers nearby.

Only on Nanum

Find carers (freelancers)

Search verified freelance carers near a visit when your own team can’t cover it. A search a manager runs; nothing is booked without you.

Only on Nanum

Carer sharing across providers

Safely borrow a vetted carer from a partner provider by proximity when your own team can’t cover — request → accept, with a consent-scoped safe-handover brief.

Rostering & scheduling

Day, week, month and map rota views. Shifts are generated automatically from each client's recurring care package.

AI carer matching

Ranks the best-fit carer for every unfilled visit by proximity, continuity of care and availability — and assigns the visits it is sure about. Anything it is unsure of comes to a manager to decide.

Visit management

A live board of every visit — scheduled, in progress, completed — with carer check-in/out, running-late alerts and visit reminders to managers and family.

eMAR (medication)

End-to-end electronic medication administration records: outcome-coded, append-only and reason-gated. Shows only what carers actually recorded.

Care planning

Person-centred digital care plans across medical, personal care, nutrition, moving & handling, medication assessment and about-me.

Clinical charts

Repositioning, fluid, food, weight and output charts per client — timestamped observations with daily totals that build CQC-ready evidence.

Client & carer records

Client records with emergency contacts and daily tasks, plus carer profiles and compliance data — all in one place.

Referrals

Capture a new referral by dictation — speak it and Nanum smart-fills the form from only what was said, never invented.

Custom forms & assessments

Build your own typed assessments and forms, fill them against a client, and review every submission — no hardcoded templates.

Invoicing & billing

Funder-aware invoicing for private, council, NHS-CHC and funded care — with capped and split billing — and invoices straight into Xero or Sage Accounting, or a ready-to-import file for any other system.

Payroll & timesheets

Per-carer timesheets built from recorded visit times, travel mileage and gross pay for any period — set each carer's rate and export a payroll CSV.

Carer mobile app

Carers run visits from their phone — check-in, eMAR and voice notes. Managers can run the whole business from the app too.

Family access

Families get a consent-scoped, read-only window into their relative's care — they see only what's been shared with them.

E-signature consent

Capture consent in-app with a drawn signature — who consented, to what and when — kept as GDPR/CQC evidence, never just a scanned form.

Voice notes

Carers speak the visit note; speech-to-text transcribes and attaches it to the record — no typing.

Ask Nanum

A grounded in-app AI assistant that answers and summarises from your real, permission-scoped data — never fabricated.

CQC reporting & compliance

A compliance dashboard mapped to the five CQC key questions — missed-visit, eMAR-exception, DBS & training and care-plan-review reports, plus incident & safeguarding logging and an append-only audit trail — with a one-click, inspection-ready evidence pack.

See it in detail on the features page.

Make it your working day

Less switching systems.
More getting on with care.

Choose the part of Nanum that fits your service. We’ll tailor the conversation to the decisions you make every day.

Request a tailored demo

Selected: Nanum for domiciliary care. No request is sent until you submit the enquiry form.

An older person's hands folded quietly in their lap

Care that shows up.

See nanum with your own roster. Book a 20-minute demo and we'll show you a live match.

Book a demo