Care management platform

Every visit covered, with ease.

Rosters, visits, care plans and matching in one place. nanum runs the day-to-day — and steps in the moment a shift needs cover, so care stays whole.

A carer in a lilac tunic laughing with an older woman in her armchair
nanum suggests
Aisha, 0.6 mi away
Accepted
David took the shift
4 min
open shift to covered
99.4%
visits covered this week
Explore by moduleclick through a live demo in each
Two older hands resting one over the other on the arm of a chair
The problem

Too many visits. Too few carers.

Most providers aren’t sitting on spare carers — they’re short-staffed. When an urgent visit has no one to send, the ringaround is slow and stressful, and the person waiting at home feels the gap.

Urgent visit: no carer free to send
Borrow a carer from a nearby provider
Or book from our freelancer pool
How it works

Fill a visit in three steps.

01

Proximity match

Nanum matches available carers from your own team and prepares the rota — ranked on training, continuity and distance.

02

Nanum recommends

Our matching engine ranks the best fit by location, skills and continuity of care.

03

Human approves

A coordinator reviews and approves the match. People stay in control, always.

Less scramble. More care.

More carers on call

Borrow from a nearby provider, or book the freelancer pool.

Home rates protected

A carer's home-provider rate is always protected — no undercutting.

Cover in minutes

Fill urgent visits without the ringaround.

Less admin

Scheduling, logs, compliance and invoicing in one place.

Notes by voice

Speak the visit note; speech-to-text writes the log.

The complete platform

Everything a care management system does — and two things they don’t.

Nanum runs the whole back office — rostering, care planning, eMAR, visits, invoicing and a carer mobile app with family access — matching what established care management systems offer. What they can’t do: find you verified freelance carers and let you safely share carers with providers nearby.

Only on Nanum

Find carers (freelancers)

Book verified freelance carers near a visit. Freelancers verify once at the Nanum layer and pick up work across every agency — verify once, work anywhere.

Only on Nanum

Carer sharing across providers

Safely borrow a vetted carer from a partner provider by proximity when your own team can’t cover — request → accept, with a consent-scoped safe-handover brief.

Rostering & scheduling

Day, week, month and map rota views. Shifts are generated automatically from each client's recurring care package.

AI carer matching

Ranks the best-fit carer for every unfilled visit by proximity, continuity of care and availability — with a confidence score. Nanum recommends; a human always approves.

Visit management

A live board of every visit — scheduled, in progress, completed — with carer check-in/out, running-late alerts and visit reminders to managers and family.

eMAR (medication)

End-to-end electronic medication administration records: outcome-coded, append-only and reason-gated. Shows only what carers actually recorded.

Care planning

Person-centred digital care plans across medical, personal care, nutrition, moving & handling, medication assessment and about-me.

Clinical charts

Repositioning, fluid, food, weight and output charts per client — timestamped observations with daily totals that build CQC-ready evidence.

Client & carer records

Client records with emergency contacts and daily tasks, plus carer profiles and compliance data — all in one place.

Referrals

Capture a new referral by dictation — speak it and Nanum smart-fills the form from only what was said, never invented.

Custom forms & assessments

Build your own typed assessments and forms, fill them against a client, and review every submission — no hardcoded templates.

Invoicing & billing

Funder-aware invoicing for private, council, NHS-CHC and funded care — with capped and split billing — and CSV export shaped for Xero and QuickBooks.

Payroll & timesheets

Per-carer timesheets built from recorded visit times, travel mileage and gross pay for any period — set each carer's rate and export a payroll CSV.

Carer mobile app

Carers run visits from their phone — check-in, eMAR and voice notes. Managers can run the whole business from the app too.

Family access

Families get a consent-scoped, read-only window into their relative's care — they see only what's been shared with them.

E-signature consent

Capture consent in-app with a drawn signature — who consented, to what and when — kept as GDPR/CQC evidence, never just a scanned form.

Voice notes

Carers speak the visit note; speech-to-text transcribes and attaches it to the record — no typing.

Ask Nanum

A grounded in-app AI assistant that answers and summarises from your real, permission-scoped data — never fabricated.

CQC reporting & compliance

A compliance dashboard mapped to the five CQC key questions — missed-visit, eMAR-exception, DBS & training and care-plan-review reports, plus incident & safeguarding logging and an append-only audit trail — with a one-click, inspection-ready evidence pack.

See it in detail on the features page.

An older person's hands folded quietly in their lap

Care that shows up.

See nanum with your own roster. Book a 20-minute demo and we'll show you a live match.

Book a demo