Everything a care management system does — and two things they don't.
Nanum runs the whole back office — rostering, care planning, eMAR, visits, invoicing and a carer mobile app with family access — matching what established care management systems offer. What they can't do: find you verified freelance carers and let you safely share carers across providers when a shift needs cover.
Rostering, care records and medication
Rostering & scheduling
Day, week, month and map rota views. Shifts are generated automatically from each client's recurring care package.
AI carer matching
Ranks the best-fit carer for every unfilled visit by proximity, continuity of care and availability — with a confidence score. Nanum recommends; a human always approves.
Visit management
A live board of every visit — scheduled, in progress, completed — with carer check-in/out, running-late alerts and visit reminders to managers and family.
eMAR (medication)
End-to-end electronic medication administration records: outcome-coded, append-only and reason-gated. Shows only what carers actually recorded.
Care planning
Person-centred digital care plans across medical, personal care, nutrition, moving & handling, medication assessment and about-me.
Clinical charts
Repositioning, fluid, food, weight and output charts per client — timestamped observations with daily totals that build CQC-ready evidence.
A consent-scoped window, not a group chat.
Families see only what’s been shared with them — read-only, and always the same record the carer wrote.
Records, billing, apps and assistance
Client & carer records
Client records with emergency contacts and daily tasks, plus carer profiles and compliance data — all in one place.
Referrals
Capture a new referral by dictation — speak it and Nanum smart-fills the form from only what was said, never invented.
Custom forms & assessments
Build your own typed assessments and forms, fill them against a client, and review every submission — no hardcoded templates.
Invoicing & billing
Funder-aware invoicing for private, council, NHS-CHC and funded care — with capped and split billing — and CSV export shaped for Xero and QuickBooks.
Payroll & timesheets
Per-carer timesheets built from recorded visit times, travel mileage and gross pay for any period — set each carer's rate and export a payroll CSV.
Carer mobile app
Carers run visits from their phone — check-in, eMAR and voice notes. Managers can run the whole business from the app too.
E-signature consent
Capture consent in-app with a drawn signature — who consented, to what and when — kept as GDPR/CQC evidence, never just a scanned form.
Voice notes
Carers speak the visit note; speech-to-text transcribes and attaches it to the record — no typing.
Ask Nanum
A grounded in-app AI assistant that answers and summarises from your real, permission-scoped data — never fabricated.
CQC reporting & compliance
A compliance dashboard mapped to the five CQC key questions — missed-visit, eMAR-exception, DBS & training and care-plan-review reports, plus incident & safeguarding logging and an append-only audit trail — with a one-click, inspection-ready evidence pack.
And two things they don’t.
Find carers (freelancers)
Book verified freelance carers near a visit. Freelancers verify once at the Nanum layer and pick up work across every agency — verify once, work anywhere.
Carer sharing across providers
Safely borrow a vetted carer from a partner provider by proximity when your own team can't cover — request → accept, with a consent-scoped safe-handover brief. Competitors are single-agency; Nanum is not.
Care that shows up.
See nanum with your own roster. Twenty minutes, no slides.