How it works

From gap to covered,
in minutes.

When a visit needs cover and no one's free in-house, nanum finds a trusted carer nearby, ranks the best fit, and asks a coordinator to approve. Three steps, one shared circle.

2:00 PM visit
Uncovered
Match approved
Carer assigned
Visit logged
Care delivered
01
Proximity match

Proximity matching, tuned to your team — or your whole network.

The moment a visit has no cover, nanum searches every available carer near it. Distance, timing and skills are matched in seconds, so you see real options instead of an empty slot. Reaching beyond your own teamis optional — that's nanum mode.

  • Carers ranked by travel distance to the visit
  • Only carers free at the right time appear
  • Shared only with providers you've approved
nanum modeOptional

On: share and borrow carers across your trusted circle. Off: the AI still matches by proximity and optimises the best roster within your own team.

Available near Riverside
within 3 mi
AK
Aisha K.
Bright Futures Care
0.8 mi
DM
David M.
Elmwood Care
1.6 mi
PO
Priya O.
Bright Futures Care
2.3 mi
Recommended match
AK
Aisha K.
Bright Futures Care · 0.8 mi
96
match
Proximity0.8 mi
Skills matchPersonal care
ContinuitySeen Margaret before
02
AI recommends

The best fit, ranked and explained.

Our matching engine weighs proximity, the right skills, and continuity of care — has this carer met this person before? You get a clear recommendation with the reasoning shown, never a black box.

DistanceSkills & trainingContinuity of careAvailability
03
Human approves

A person says yes. Every time.

nanum never assigns a carer on its own. A coordinator reviews the recommendation and approves it with one tap — or picks someone else. The carer is notified, the family is reassured, and the visit is on the calendar.

You stay in control of who cares for whom
Margaret W. — 2:00 PM
Awaiting approval
Riverside · personal care · 45 min
AK
Aisha K. — recommended
0.8 mi · 96 match · seen before
Choose another
Approve match
After the match

The visit runs, and writes itself up.

Carer clocks in

Aisha arrives, opens the visit on her phone and starts the care-task checklist.

Note by voice

She speaks how the visit went; speech-to-text writes it straight to the care record.

Settled automatically

Hours flow into both providers' records, so cross-cover invoicing is handled for you.

See it on your roster.

Book a 20-minute demo and we'll walk a real uncovered visit through nanum, live.