When a visit needs cover and no one's free in-house, nanum finds a trusted carer nearby, ranks the best fit, and asks a coordinator to approve. Three steps, one shared circle.
The moment a visit has no cover, nanum searches every available carer near it. Distance, timing and skills are matched in seconds, so you see real options instead of an empty slot. Reaching beyond your own teamis optional — that's nanum mode.
On: share and borrow carers across your trusted circle. Off: the AI still matches by proximity and optimises the best roster within your own team.
Our matching engine weighs proximity, the right skills, and continuity of care — has this carer met this person before? You get a clear recommendation with the reasoning shown, never a black box.
nanum never assigns a carer on its own. A coordinator reviews the recommendation and approves it with one tap — or picks someone else. The carer is notified, the family is reassured, and the visit is on the calendar.
Aisha arrives, opens the visit on her phone and starts the care-task checklist.
She speaks how the visit went; speech-to-text writes it straight to the care record.
Hours flow into both providers' records, so cross-cover invoicing is handled for you.
Book a 20-minute demo and we'll walk a real uncovered visit through nanum, live.